Privacy policy

At Bandos, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our site or make a purchase.

1. Information We Collect

When you visit bandosbd.com, we may collect the following information:

Personal Info: Name, email address, shipping/billing address, phone number
Payment Details: Processed securely by third-party providers (we never store your full credit card info)
Device Info: IP address, browser type, time zone, and cookies to enhance your experience
Order History: Items purchased, order value, and shipping status

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order updates and confirmations
Improve your shopping experience
Respond to customer service requests
Send occasional promotional emails (only if you opt in)

3. Sharing Your Information

We do not sell your information — ever.

We only share your data with:

Shopify (our store platform)
Payment processors (e.g., Shopify Payments, PayPal, etc.)
Shipping carriers (to deliver your order)
Service providers that help us operate our business (email marketing, analytics, etc.)

These partners are required to keep your data secure and use it only as needed.

4. Cookies

We use cookies to:

Remember your shopping cart
Save your preferences
Track how you use our site to improve performance

You can manage cookies through your browser settings.

5. Data Retention

We keep your order information for our records unless you request its deletion.

For marketing data, you can unsubscribe or opt out anytime.

6. Your Rights

Depending on your location (especially if you’re in the EU or California), you may have rights to:

Access the personal data we have about you
Request corrections or deletion of your data
Withdraw consent or opt out of marketing

To request any of the above, email us at [customersupport@bandosbd.com].

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted here.